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Organisations often struggle to implement a fine balance between lengthy education, training and development interventions together with, just as critical, short interventions. We offer you a total of 61 short courses that will ensure that your organisation achieves and maintains world-class performance. In brief, the courses that we can offer you include:

• Strategic Management
  a.Introduction to Strategic Management
  b.Strategic Management and Measurement
  c.Strategy, Leadership and Culture
  d.Strategic Decision Making
  
  
• Leadership Development
  a.Leadership
  b.Leadership and Delegation
  c.Leadership and Influence
  d.The New Manager
  e.Coaching and Mentoring
  
  
• Productivity Development
  a.Auditing
  b.Benchmarking
  c.Employee Motivation
  d.Quality Management
  
  
• Excellence Development
  a.The Excellent Organisation
  b.The Work Organisation
  c.The Customer Driven Organisation
  d.Customer Relationship Management
  
  
• Performance Management
  a.360-Degree Feedback
  b.Performance Appraisal
  c.Competencies and the Organisation
  d.Employee Absenteeism
  
  
• Organisational Development
  a.Organisational Behaviour
  b.Organisational Issues
  c.Organisational Culture
  d.Organisational Structure
  e.Enterprise Dynamics
  
  
• Team Development
  a.Effective Teamwork
  b.Group Dynamics
  c.Interpersonal Skills
  d.Effective Meetings
  e.Employee Motivation
  
  
• Sales Development
  a.Selling Professionally
  b.Customer Relationship Management
  c.The Customer Driven Organisation
  d.Effective Complaint Handling
  e.Telesales
  
  
• Personal Productivity
  a.Personal Productivity
  b.Time Management
  c.Stress Management
  d.Selling Professionally
  e.The Customer Driven Organisation
  
  
• Change Management
  a.Change Management
  b.Change Leadership
  
  
• Conflict Management
  a.Managing Conflict
  b.Negotiation Skills
  c.Effective Complaint Handling
  d.Creative Problem Solving
  e.Employee Absenteeism
  
  
• Human Resources
  a.Human Resources Management
  b.Employee Absenteeism
  c.Recruitment and Selection
  d.Interviewing Skills
  e.Training Needs Analysis
  f.Job Design
  
  
• Train-the-Trainer
  a.Presentation Skills
  b.Training Needs Analysis
  c.Facilitation Skills
  d.Coaching and Mentoring
  
  
• Other
  a.Marketing
  b.Project Management
  c.Technical Report Writing